📜 Mitissa Privacy Policy

Effective Date: Jun 17th, 2025

Last Updated: Jun 17th, 2025

1. Overview

At Mitissa, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application and related services ("Mitissa," "we," or "our").

By using Mitissa, you agree to the terms of this policy.

2. Information We Collect

We collect the following categories of information:

a. Contact Information

  • When you grant permission, we access your phone's contacts to help identify known callers and personalize call screening.
  • We may also use contact metadata (e.g., call frequency, labels) for product improvement and marketing purposes (see section 4).

b. Call and Device Metadata

  • Incoming/outgoing call timestamps
  • Caller phone numbers
  • Whether a call was flagged as spam or escalated
  • Device type, OS version, and anonymized diagnostics

c. Voice Interactions (if applicable)

If our AI assistant engages with a caller on your behalf, that voice interaction may be temporarily recorded or transcribed for call screening purposes and deleted shortly after unless explicitly saved.

3. How We Use Your Information

We use the information we collect to:

  • Identify and block spam or robocalls
  • Screen unknown callers using AI
  • Provide voicemail-like summaries of missed calls
  • Improve our algorithms and app performance
  • Communicate with you about new features, offers, or updates
  • Enforce our terms and prevent abuse

4. Marketing Use of Contact Data

With your explicit permission, we may use contact data for marketing purposes, such as:

  • Identifying business numbers and tailoring experiences based on call patterns
  • Sending occasional promotional messages (e.g., invite offers or new feature announcements)

We do not sell your contact data to third parties.

You can opt out of marketing use at any time via the app settings or by emailing jason@mitissa.com.

5. Data Sharing

We do not sell your personal information.

We may share data only with trusted partners (such as Twilio or AI service providers) to enable core functionality—under strict data protection agreements.

6. Data Retention

We retain call metadata and contact-related information only as long as necessary to provide our services or comply with legal obligations.

You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have rights under privacy laws like the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), including:

  • The right to access, delete, or correct your data
  • The right to opt out of data use for marketing
  • The right to lodge a complaint with a regulator

To exercise these rights, contact jason@mitissa.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of any material changes in-app or via email.

9. Contact Us

Questions? Reach out to us anytime:

📧 jason@mitissa.com

🏢 Mitissa, LLC